TERMS & CONDITIONS
Terms and Conditions
These Terms and Conditions govern your relationship with www.drfixie.co website operated by Dr.Fixie Custom. We act in line with UK law relating to mail order companies and the distance selling regulations. We want you to be totally delighted with your purchase. All goods and services are sold in line with the EU Consumer Rights Directive (2011/83/eu).
Our terms and conditions do not affect your statutory rights. These terms and conditions apply to all users of this website and service, and are upheld at all times by Dr. Fixie Custom. Use of this website establish acceptance of these terms and conditions. If you disagree with any part of the terms then you may not access the service.
Termination
We may terminate or suspend the access to our Service immediately without previous notice, for any reason whatsoever, including without limitation if you breach the Terms.
Pricing and Payment
All prices are in sterling. Purchases made from outside the UK will be charged in sterling and converted to your currency by your credit card company.
When ordering you must state the correct card holders details and addresses, these details are checked for security reasons and any miss-match in details may cause a delay.
Dr. Fixie Custom reserve to right to cancel and refund any order. The processing of your payment and any order acknowledgments including emails does not establish a legally binding contract between Dr. Fixie Custom and the purchaser. The sales contract begins on delivery of the goods to you.
Ownership and Responsibility
Legal ownership of the goods ordered is passed to you at the point of delivery. Customer is responsible for the care and appropriate use of all goods. Dr. Fixie Custom will not be responsible for any damage due to inappropriate use.
The validity and conditions of any refund or return will be affected by any damage considered to be produce due to misuse.
It is the owners responsibility to make sure that the bike has been assembled correctly. If you are unsure about this point then please visit your local bike shop to have your bike set up by a professional bicycle mechanic.
Warranty
All goods are supplied with a 12 month manufacturer's warranty unless specified otherwise.
Please note
Colors on the website might differ slightly depending how your monitor is calibrated. We work to guarantee all our images are true to the color of the product you are purchasing.
Delivery times and Postage costs
Delivery times for the UK are normally 2-3 working days. Worldwide deliveries may vary depending on your country. Please note for non EU countries there may be customs/import duties to pay depending on the value of the goods purchased, these are the responsibility of the customer.
If you are unsure please check your local customs office, most have online information about import duties or taxes. We do not take any responsibility for any import taxes, customs charges or administration fees on orders made outside of the EU.
Intellectual Property
The Service and its original content, features and functionality are and will remain the exclusive property of Dr.Fixie Custom. The Service is protected by copyright, trademark, and other laws of both the United kingdom and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the previous written consent of Dr.Fixie Custom.
Purchase of goods
All orders made through www.drfixie.co are subject to acceptance by us. After placing an order to us we will send you an order acknowledgement email with your order number and details of the items that you have ordered.
If we do not accept an order a full refund will be given.
We may refuse to accept an order if we cannot obtain authorization from the bank, if we suspect it is fraud or there have been any issues with the description of the goods or they are no longer in stock.
Site usage / Service Access
We work to ensure our website is accessible 24 hours a day, in the event that our website is inaccessible at any time due to system failure, maintenance or conditions beyond our control we can not be held responsible.
And Finally
We operate as an ethical, customer focused business and make every effort to ensure a positive experience in dealing with our customers. We know that you have a choice, and appreciate that you choose us.
Thanks,
Dr. Fixie
Stay healthy & ride safe 😀 🚴